NCI's Management services
Virtual Technology Officer (VTO)
NCI understands your business may require additional IT services outside those provided by internal personnel. An additional employee at the CIO level requires considerable investment to your company. So much in fact, that a CIO is often only suitable for large enterprises. Many organisations outside the size of a large corporation miss out on IT direction, uniformity and vision, some being lost in a sea of disparate projects. A VTO can complement your existing IT staff or provide IT skills to your organisation in specific areas. A VTO can extend your management team and provide access to professional IT services and products without the investment of a permanent employee.
VTO's go further than contracting services. VTO's spend time understanding your business approach, customer requirements, products and services in order to provide targeted solutions for your company. VTO's can then oversee projects, provide direction and work closely within your business. VTO's can start working for your company daily, weekly or monthly, merging with your companies business, IT or project objectives.
A VTO can assume various levels of responsibility within your company. These roles may include or be a combination of the following:
CIO
CIO (Chief Information Officer) in an enterprise is responsible for the information technology and computer systems that support enterprise goals. As information technology and systems have become more important, the CIO has come to be viewed in many organizations as a key contributor in formulating strategic goals. In many companies, the CIO reports directly to the Chief Executive Officer (CEO). In some companies, the CIO sits on the executive board. Typically, the CIO in a large enterprise delegates technical decisions to employees more familiar with details. Usually, a CIO proposes the information technology an enterprise will need to achieve its goals and then works within a budget to implement as much as possible of the plan.
Typically, a Virtual Information Officer (VIO) acting as a CIO is involved with analysing and reworking existing business processes, identifying and developing the capability to use new tools, reshaping the enterprise's physical infrastructure and network access and with identifying then exploiting the enterprise's knowledge resources. Many CIO's head the enterprise's efforts to integrate the Internet and the World Wide Web into both its long-term strategy and its immediate business plans.
IT Manager
As a virtual IT Manager NCI can manage Information Technology for your company. An IT Manager overseas the operations, budgeting and general activities of the IT Department. IT Managers implement projects, define technical standards and work to solution strategies. They are responsible for ensuring that the enterprise is aware of new technologies and the relevance of those to business needs. NCI's IT Managers are well versed in users issues, business objectives and the gap analysis required to provide solutions meeting business objectives. NCI's Virtual IT Manager can address immediate business requirements such as Disaster Recovery Planning, technology obsolescence and staffing.
IT Project Manager
In an enterprise, Information Technology Project Managers are responsible for the successful implementation of projects. A project manager may be appointed by the IT Manager or CIO of a business in order to define processes required to implement a technology project. Typically a project manager, handles business liaison, resource allocation, equipment purchase, budgeting and timeline of projects. The project manager is skilled in being able to triage decisions and identify shortcomings ensuring a reliable approach to project implementation. NCI provides Project Managers that are experienced in defining scope, vertical integration, scaling projects, creating milestones and identifying critical paths to ensure your IT project is completed successfully. NCI's Virtual Project Manager complements existing IT resources whilst managing the introduction of new technologies into your organisation.
Project Management
NCI utilise Project Management processes detailed in PMBOC, “Project Management Body of Knowledge”. NCI utilise either Artemis or Microsoft Project to manage the IT project throughout all of its phases. In companies using enterprise versions of PM software NCI can link or maintain separate project streams.
NCI defines and maintains critical paths to ensure IT projects remain on time, within scope and under budget.
Office relocations
The relocation of an office is a project most companies have to address. The relocation is often plagued with systems downtime, reconfiguration and project management difficulties, budget overruns and complexity.
NCI have completed many complicated office relocations. These projects can also be viewed as an opportunity.