Moving forward

NCI's Strategic services

Design

Strategic design is focused at a board level. It addresses formally the macro business environment and compares it to the micro. Gartner reports and analysis techniques are used to formulate IT department design, employment roles, job specifications and recruitment.

Strategic design is provided to clients after the completion of strategic analysis.

Strategy design is consistent with best practise including TCO (Total Cost of Ownership) reduction, understanding, risk versus spend, and sensible standardisation based on the size of the company.

Technologies such as Internet, extranet, e-business, Business to Business, Customer Relationship Management, XML, VPN, video conferencing and ERP systems can be included as components to the strategy. The components not clearly aligned with business objectives will be identified, noted and addressed at a later date.

IT Planning

Enterprise Strategy

Business often fails to implement or leverage from Information Technology Strategies. Information technology is often viewed as an expense, not as a means of generating revenue, improving customer service, increasing productivity or reducing costs.

NCI seeks to turn strategic planning around. NCI aims to identify business objectives, analyse the internal IT environment and use technology to close those gaps. NCI completes a thorough analysis of all IT systems and processes to form a document known as the IT Strategy.

Support Strategy

When designing Information technology strategies NCI plans to simplify the support requirements of all applications and infrastructure. When designing the applications and technology to be utilised a gap analysis between existing staff and requirements defines the approach used within the support strategy.

Where the business cannot support technologies internally, outsourcing or complementary agreements is one approach; another is to up-skill or to employ.

Small Business Strategic Planning

For too long small to medium enterprises (SME's) have been left out in the cold by IT companies. SME's generally have fewer staff, run leaner and have less infrastructure than corporations.

IT projects within these companies have been traditionally implemented on a needs basis. The project is complete a problem solved and that's it. The integrator leaves and the solution remains an island until business requirements demand more. Using this design philosophy SME's end up with disparate, complex systems that will not integrate easily nor develop with the growth of their business. Simply put SME's have one chance to get IT right.

NCI aims to turn that table around. NCI can provide IT strategies at a fraction of traditional costs. These strategies clearly identify, direction, systems, methods and design for projects not only now but for up to three years.

The strategy is designed to be flexible enough business growth and for the SME to take advantage of new IT trends that benefit the business whilst also ensuring that security, management, documentation and procedures are consistent within the SME.

Added benefits include a concise document that can be used to confirm the absorption of new projects, standards of implementation, design and project management.

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Infrastructure strategies

Ensuring your infrastructure supports business strategies

Hardware, equipment and configuration or information technology infrastructure, is often acquired and maintained on a needs basis. In many cases infrastructure design and planning have given way to immediate business and technical requirements.

Over time, business objectives change. Business demands often require technical solutions impossible in an unplanned IT environment. Business objectives are often the catalyst for technology change, it does not have to be!.

A well designed infrastructure strategy allows for flexibility in design to cater for all that an information technology strategy addresses, including the proposed CRM application, VPN, soft phone, extranet or ERP system.

NCI ensures businesses create that flexible infrastructure strategy. Using experience within the industry, research and sensible standardisation, NCI creates a process to address business objectives.

An infrastructure strategy is designed to meet the timeline stated within the IT strategy, providing sensible standardisation, flexibility to adopt platforms for business objectives, reduce support costs and maximise returns on investment. In doing so, the infrastructure strategy assesses security risks, disaster recovery, maximum uptime and performance.

Core infrastructure strategies address areas such as LAN, WAN, servers, desktops, security, firewalls, sensible standardisation, VPN, support and maintenance.