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WE MAKE INTERACTIONS SIMPLE

Call. Text. Collaborate. Connect

Communications solutions that make it easier than ever for teams and customers to interact

WHY SHORETEL

SHORETEL COMMUNICATIONS SOLUTIONS

Multiple solutions. One easy source. ShoreTel delivers business communications that fit your needs, whether that’s a turnkey phone system, UC, SIP trunks, custom apps or more.

HOW CAN WE HELP?

Looking to update a legacy phone system? Adding new office locations? Need a custom IVR application? See how ShoreTel’s communications solutions can help you meet your needs.

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WHAT MAKES SHORETEL UNIQUE

Brilliantly simple is more than just a tagline. Discover what sets ShoreTel apart and how our award-winning communications solutions are helping businesses make interactions simple.

WHY CUSTOMERS LOVE US?

Don’t just take our word for it. Companies worldwide trust ShoreTel with their business’ critical communications systems. See what they love about the ShoreTel experience.

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SHORETEL CONNECT CLOUD

MAKE TEAMS PRODUCTIVE

ShoreTel Connect collaboration turns conference calls into online meetings with messaging, web sharing and video.

ENHANCE CUSTOMER EXPERIENCES

ShoreTel Connect Contact Center nurtures profitable customer relationships by phone, chat and email.

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GLOBAL PRESENCE

ShoreTel Connect Global Numbers provide multi-national organizations a local presence in multiple countries via DIDs and International Toll-Free Numbers (ITFS).

IMPROVE BUSINESS INTELLIGENCE

ShoreTel Connect advanced apps and integrations maximise the value of CRM and other business process programmes.

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WHY CONNECT CLOUD?

ShoreTel Connect CLOUD lets you move communications and collaboration to the cloud with confidence

EXCEPTIONAL USER EXPERIENCE

Cloud-based communications and collaboration that make everyday meetings and interactions easier than ever with one enterprise-grade solution suitable for both PC and Mac and available as mobile apps for remote workers.

EASY TO GET STARTED, CONVENIENT ONGOING SUPPORT

The transition to a new cloud phone system doesn’t have to be painful. ShoreTel’s customer success teams make sure that you’re supported every step of the way

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ROBUST CLOUD PHONE SYSTEM FEATURES

No need to combine disjointed cloud tools from multiple vendors any longer. ShoreTel Connect CLOUD is an end-to-end cloud phone and united communications solution that handle everything for you

BUSINESS COMMUNICATIONS CONTINUITY

ShoreTel Connect CLOUD is architected with enterprise-class security and redundancy measures to maximise uptime and scalability.

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PACKAGES

ESSENTIAL

Telephony features

Desk top client with
softphone & Outlook
integration

Web & app dialer

Mobile extension(Find Me)

Instant messaging

8-party audio,4-party web

Multipoint video

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STANDARD

All Essential services

Voicemail & Scribe

On demand call recording

Mobile app

25 party audio & web

Sales force/other
CRM integration

Telephony for Microsoft

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ADVANCED

All Standard services

Full call Recording
100-party audio & web
Archiving IM, call

recordings, conference

Operator

 

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SHORETEL CONNECT CLOUD OVERVIEW

PRODUCT DOCUMENTS

ShoreTel brings a fundamentally different approach to phone system technology. We focus on your most important assets-your people and their goals-and remote impediments to freeflowing communications.

SHORETEL CONNECT QUICKVIEW

PRODUCT DOCUMENTS

ShoreTel Connect CLOUD brings all of your multi-tasking communications tools together in one simple interface. Quickly and easily find contacts, check their availability, and connect with them via phone

SHORETEL CONNECT SERVICE PLANS

PRODUCT DOCUMENTS

ShoreTel Connect CLOUD service plans offer a variety of unified communications tools and options—choose the right combination for your business needs.

SHORETEL CONNECT MOBILITY

PRODUCT DOCUMENTS

Put the power of a ShoreTel desk phone on their smartphones and tablets. Give your team every advantage. With ShoreTel Connect mobility, not only will they enjoy all the call handling and directory