IT Process & Troubleshooting

Database not responding and Backups were failing. A client using MOVEX over a Dell server farm. Data imports,r eporting and backups were impossibly slow causing the database to become unstable and backups fail. NCI proposed a fibre channel backbone and new RAID 10 fibre channel disk array with a separate Backup VLAN, switching and backup appliance. Backup jobs became trigger based with alerts covering process events. A successful implementation and monitoring program by NCI solved the problems.