- Rapid response
- Certified technicians
- Published SLA & escalation process
- Monitors health of drivers
- Diagnose problems before they occur
- Immediately alerts technicians of critical issues for immediate response
- Manage all infrastructure / line of business vendors
- Recaptures your staff’s lost productivity
- Allows you to run your business not your vendor’s
NCI's core competencies
Information Technology Strategies
produced and implemented for small medium and large enterprises. These strategies and the resulting baseline reviews give your business a solid IT roadmap and the justification to implement it.
Join our NCICare Managed Services Program
Benefit from our Consulting, Management and procurement services whilst your servers, networks, applications and pc’s are being quietly taken care of. Transparent reporting and direct access to a professional IT helpdesk gives your company peace of mind that your critical systems are being looked after.
Technology Officers
to manage the production and delivery of Information Technology Strategies including downstream projects dedicated to your business. Our Technology officers act directly as your IT team leaders, employees or contractors.
Project Managers
to co-ordinate IT projects including procurement, budgets, resources and proposals from conception to completion. With years of It experience NCI's PM's are best suited to drive through difficult projects or simply maintain an external auditable progress leaving your IT people to get on with the job.
Professional Services
allowing your business to benefit from tendering processes, evaluation, selection and implementation. Professional Services extend through all areas of NCI's products and services offering allowing for pragmatic, professional approaches to the delivery of infrastructure, systems and applications.
Consulting Services
to solve technical, integration problems and provide development solutions. Specifically designed to cater for IT requirements that require technical consulting solutions to ensure your business requirements are met first and foremost.
Maintenance Services
that keep your company and its IT environment available 24x7. With Alerting, management, 3rd party vendor management, and advanced management tools, NCI can maintain you applications, servers, infrastructure and processes, onsite, offsite, hosted and in data centre solutions, in fact anywhere.